Frequently Asked Questions
Everything you need to know about our company, services, and career opportunities. Can't find what you're looking for? Contact us directly.
About Black Diamond Elite Marketing
Black Diamond Elite Marketing is a dynamic, results-driven sales and marketing firm headquartered in Vancouver, Washington. We specialize in third-party sales partnerships, working directly with leading telecommunications companies to drive customer acquisition and revenue growth on their behalf. Founded by Darius Calton, our company was built on a simple but powerful philosophy: when you invest in people first, business results follow naturally.
We operate at the intersection of high-performance sales and people development. Every member of our team is not just a sales professional — they are an emerging leader going through a structured management training program designed to take them from entry-level to executive-level over time. Our Vancouver, WA base allows us to serve the greater Portland-Vancouver metro area, and we continue to grow our operational footprint across the Pacific Northwest.
At Black Diamond, we represent our corporate partners with professionalism, integrity, and passion — delivering results that matter while building the next generation of business leaders from within.
Black Diamond Elite Marketing operates as a trusted third-party sales representative for major telecommunications brands. We work with industry-leading companies to extend their direct sales reach, placing our trained representatives in front of consumers to educate, engage, and acquire new customers on behalf of these national brands.
Due to the contractual nature of our partnerships, we maintain confidentiality around specific brand names in public communications. However, our partners are among the most recognizable names in the telecommunications and cable industry — companies whose services millions of Americans rely on every day.
Our role as a third-party sales partner means we function as a seamless extension of our clients' in-house sales teams. We uphold the brand standards, messaging, and service expectations of each partner with the highest level of professionalism. If you're a business interested in exploring a sales partnership with us, please reach out through our contact page.
Our main office is located at 915 Broadway St, Vancouver, WA 98660. We are conveniently situated in the heart of Vancouver, Washington — just across the Columbia River from Portland, Oregon — giving us access to one of the most dynamic and growing metropolitan markets in the Pacific Northwest.
Our current service area spans the greater Vancouver-Portland metro region, including Clark County communities such as Camas, Battle Ground, Ridgefield, and surrounding areas. We actively serve both residential and commercial customers throughout southwestern Washington and the Portland, Oregon metropolitan area.
As our team grows and we expand our partner portfolio, our geographic footprint grows with us. We have plans to enter additional markets in the Pacific Northwest in the near future. If you're unsure whether we serve your area, don't hesitate to call us at (360) 409-6419 or send us an email.
Black Diamond Elite Marketing has been proudly serving the Vancouver-Portland region for over 5 years. In that time, we have grown from a small, scrappy sales team into a full-scale marketing organization with a proven track record of performance for our corporate clients and our people.
Our growth trajectory has been remarkable — we have expanded our team, deepened our partner relationships, and promoted numerous individuals through our management training program into leadership roles. We take great pride in the culture we've built and the lasting impact we've had on the careers of our team members.
We are also deeply committed to our local community. Black Diamond participates in community involvement initiatives, local sponsorships, and youth development efforts in the Vancouver, WA area. We believe that a business's success is measured not only by its bottom line, but by the positive difference it makes in the lives of those around it.
Several things set Black Diamond Elite Marketing apart from other sales and marketing firms, but perhaps the most significant is our management training program. Unlike companies that fill entry-level roles without a clear path forward, every person who joins our team enters a structured, merit-based development track with a clear roadmap to leadership. Advancement here is not based on tenure or who you know — it's based purely on your results, your attitude, and your commitment to growth.
Our performance-based compensation model ensures that your income directly reflects the effort and skill you bring. Top performers consistently earn well above industry average, and the potential is truly uncapped. We don't believe in glass ceilings.
Beyond compensation, our team culture is one of the things people mention most when they talk about why they love working here. We invest heavily in our team's development, celebrate wins together, and create an environment where people genuinely want to show up every day. High energy, collaborative, and results-driven — that's the Black Diamond culture.
Finally, our proven partnership model with major telecom brands gives our team stability, credibility, and exciting products to represent — making the sales process both engaging and rewarding.
Career Opportunities
Black Diamond Elite Marketing offers a variety of roles at different stages of the career ladder, and we are frequently growing our team. Current and recurring openings include:
- Entry-Level Sales Representative: Our most common starting point. No prior experience required. You'll work directly with consumers on behalf of our telecom partners in both retail and field environments.
- Team Leader: After demonstrating consistent sales performance, reps are promoted to team leader roles where they begin mentoring and developing newer team members.
- Assistant Manager: The next step on the management track, where you take on broader responsibility for team performance, campaign execution, and recruiting.
- Market Manager / Management Track: The pinnacle of our internal development path, where qualified individuals run their own market, manage a team, and operate with entrepreneur-level autonomy.
We operate primarily in telecommunications and retail sales environments, with growing opportunities in brand representation and business development as we expand our portfolio. The best way to explore what's available right now is to visit our Apply Now page or contact us directly.
Absolutely not. In fact, many of our most successful team members came to us with zero formal sales experience. What we look for isn't a polished resume — it's the right mindset.
We hire for attitude, coachability, and work ethic above all else. If you're someone who is hungry to learn, willing to put in the effort, and committed to your own development, we will teach you everything you need to know. Our comprehensive onboarding and training program is designed specifically to take someone with no background in sales and equip them with the skills, scripts, product knowledge, and confidence to succeed from day one.
That said, if you do have previous experience in sales, customer service, retail, hospitality, athletics, or leadership, those skills absolutely translate well and will help you hit the ground running. We welcome candidates from all backgrounds.
The bottom line: if you're driven, coachable, and ready to work, we want to talk to you.
We've designed our hiring process to be straightforward, transparent, and respectful of your time. Here's what you can expect:
- Submit Your Application: Fill out the application form on our Apply Now page. This takes about 5-10 minutes and gives us a chance to learn about your background and goals.
- Initial Phone Screen: If your application looks like a good fit, a member of our team will reach out within 24-48 hours to schedule a brief phone call. This is a casual conversation to get to know you better and answer any initial questions you might have.
- In-Person Interview: Qualified candidates are invited to visit our Vancouver, WA office for a face-to-face interview with our management team. This gives us a chance to connect in person and for you to see our environment firsthand.
- Offer: If there's a mutual fit, we'll extend a formal offer typically within a few business days of the in-person interview.
- Paid Training Period: New hires begin a structured training program where you'll learn our systems, products, sales approach, and company culture before moving into your full role.
We value transparency throughout the process and always communicate next steps clearly. Questions along the way? Don't hesitate to reach out.
Compensation at Black Diamond Elite Marketing is performance-based, which means your income is directly tied to the results you produce — not an arbitrary salary cap set by someone else. We believe this model rewards the right people and creates a true meritocracy.
Our compensation structure includes a base commission on every qualified sale, with bonuses and incentives layered on top for high performers. As you advance through the management training program, your compensation structure evolves to include team overrides and performance bonuses that grow with the size and productivity of your team.
Entry-level representatives who apply consistent effort typically reach strong income levels within their first few months. Our top performing individuals — those who advance into leadership roles — earn incomes that rival or exceed what they could find in traditional salaried positions, with far greater growth potential.
We are fully transparent about compensation during the interview process, and our leadership team is happy to walk you through realistic earning projections based on activity levels and goals.
Yes, all of our primary positions are full-time. We believe that meaningful development and sustained results require full commitment, and our training program and team structure are designed around a full-time schedule.
Our standard working schedule runs Monday through Friday, generally aligned with our business hours of 8:00am to 4:00pm, though schedules can vary depending on campaign type and individual role. The structured weekday schedule allows our team members to maintain a healthy work-life balance while still putting in the focused effort necessary to succeed.
For top performers who are hungry for additional opportunity, there are occasional weekend events, pop-up campaigns, and special activations that provide extra earning potential. Participation in these is typically optional and rewards those who want to accelerate their results.
If you have specific scheduling questions or circumstances, we encourage you to bring them up during your interview so we can determine the best fit.
At Black Diamond Elite Marketing, we maintain a professional business attire standard. This reflects the level of professionalism we bring to our work every day — both for our team members' personal brand and to uphold the image of the corporate clients we represent. Think polished, clean, and presentable: business casual at minimum, with business professional for client-facing or management-level activities.
As for office culture, here's the honest truth: we are a high-energy, team-first environment. Mornings typically start with team meetings where we align on goals, celebrate wins, and sharpen our skills. The energy in the office is intentional — we believe mindset is everything in sales and leadership, and we curate an environment that sets everyone up for their best day.
Collaboration is at the core of how we operate. You won't find a competitive, cutthroat atmosphere here — instead, you'll find teammates who genuinely want to see each other win. We celebrate each other's successes, hold each other accountable, and invest in each other's growth. If you thrive in a motivated, supportive, results-oriented environment, you'll feel right at home at Black Diamond.
Management Training Program
Our Management Training Program is one of the most comprehensive and hands-on leadership development tracks in the direct sales industry. It is a structured, multi-phase curriculum that takes individuals from their very first day as an entry-level sales representative all the way through to managing their own market and leading a team of their own.
The program is broken into six distinct phases, each building on the last:
- Phase 1 – Sales Fundamentals: Learn the core skills of face-to-face sales, product knowledge, customer communication, and objection handling.
- Phase 2 – Advanced Sales Mastery: Develop consistency, refine technique, and hit personal production benchmarks.
- Phase 3 – Team Leadership: Begin mentoring and developing peers, running team segments, and contributing to culture.
- Phase 4 – Recruiting & Interviewing: Learn how to identify talent, conduct interviews, and build a team.
- Phase 5 – Campaign & Operations Management: Take ownership of campaign metrics, logistics, territory management, and performance reporting.
- Phase 6 – Market Ownership: Operate with full business-level responsibility, leading a team and managing a complete market.
Every phase has clearly defined milestones and criteria for advancement, ensuring that promotion is objective and merit-based.
The management training program is self-paced and performance-driven, which means the timeline is largely in your hands. Advancement from one phase to the next is determined by hitting specific performance milestones — not by how much time you've spent at the company.
On average, motivated individuals who apply consistent effort and embrace the coaching they receive complete the full program in approximately 6 to 12 months. Some high performers have advanced through the program even faster. Others who prefer to solidify each phase before moving forward may take a bit longer — and that's perfectly fine.
This model creates a true meritocracy: if you outperform, you advance faster. There is no waiting for a position to "open up" or for someone above you to leave. Your growth is entirely a function of your output and your readiness to lead. This is one of the most empowering aspects of what we offer compared to traditional corporate environments.
The curriculum is intentionally broad and deep, designed to develop well-rounded business leaders — not just salespeople. Here's a breakdown of the key competency areas you will develop:
- Sales Mastery: Consultative selling, prospecting, objection handling, closing techniques, and customer relationship management.
- Team Leadership: How to motivate, coach, and hold a team accountable. Understanding different leadership styles and when to apply them.
- Recruiting & Talent Development: Identifying talent, conducting effective interviews, onboarding new team members, and fostering a culture of growth.
- Campaign Management: Planning and executing sales campaigns, managing territory, tracking KPIs, and reporting results to corporate partners.
- Business Development: Understanding P&L basics, scaling operations, expanding market footprint, and developing strategic relationships.
- Communication & Public Speaking: Presenting to groups, leading team meetings, and communicating professionally at every level of an organization.
- Personal Development: Goal-setting, time management, mindset coaching, and building habits that sustain long-term success.
Graduates of our management training program leave with a skill set that is transferable across virtually any industry or business environment.
Absolutely not. The management training program is completely free for all team members at Black Diamond Elite Marketing. There are no fees, no hidden costs, no required purchases, and no financial obligations of any kind.
We view our investment in your development as an investment in the future of our company. When our people grow, our business grows — it's that simple. We provide all training materials, coaching, mentorship, and development resources at zero cost to you.
In fact, you are compensated while you learn. Unlike some training programs that require unpaid time, our team members are actively working and earning from day one, while simultaneously progressing through the management training curriculum. You won't find a more accessible or low-barrier path to genuine leadership development anywhere in our industry.
Completing the management training program is a major milestone — and it's really just the beginning of the next chapter. Upon successful completion of all six phases and their associated milestones, you have the opportunity to:
- Run Your Own Market: Open and operate a new sales market in a territory designated by our corporate partners. You'll have the infrastructure, partner support, and training systems to build from the ground up.
- Lead a Team of Your Own: Recruit, hire, train, and develop your own sales team — passing on the exact same system that developed you.
- Business Ownership Pathway: For those who are ready, completing our program positions you on a pathway toward full business ownership and entrepreneurship within the direct sales space. This is the ultimate goal of our model — developing independent business owners who carry our standards and values into new markets.
Management training program graduates are among the most sought-after talent in the direct sales and marketing industry. Whether you choose to grow with Black Diamond long-term or pursue other entrepreneurial ventures, the skills, experience, and credibility you build here will serve you for life.
Our Services
Black Diamond Elite Marketing's primary industry focus is telecommunications. We work with major telecom brands to deliver face-to-face sales and customer acquisition services, covering products such as internet, cable, phone, and bundled service packages. This is the core of our business and where the majority of our current operations take place.
Beyond telecom, we also operate in retail brand representation, partnering with companies to represent their products and services in retail environments through trained, knowledgeable brand ambassadors. This channel continues to grow as more brands recognize the value of human-first, relationship-driven sales.
We are actively expanding our portfolio into additional verticals where our face-to-face sales and management expertise translates well. As we grow, we expect to onboard partners in adjacent industries including energy, home services, and financial products. If you represent a brand in a sector not listed here and are curious about a potential partnership, we welcome the conversation.
We take a metrics-driven approach to every partnership, establishing clear performance indicators from the outset and holding ourselves accountable to delivering results. The KPIs we track vary by partner and campaign, but typically include:
- Sales Volume: Total number of qualified sales generated per campaign, per week, and per period.
- Customer Acquisition Cost (CAC): The efficiency of our sales process relative to the cost of acquiring each new customer.
- Customer Retention Rates: The quality of customers brought in, measured by how long they remain active subscribers or clients.
- Activation & Install Rates: For telecom partners, the rate at which signed customers complete service installation and activation.
- Compliance & Quality Scores: Adherence to partner standards, scripts, and compliance requirements.
We maintain a regular reporting cadence with all corporate partners, providing transparent data on performance against agreed benchmarks. Our goal is always to exceed expectations and operate as a true long-term partner — not just a vendor.
Yes — we are always open to exploring new strategic partnerships with brands and companies that align with our capabilities and values. If your business is looking for a reliable, performance-driven third-party sales partner to expand your customer acquisition efforts in the Vancouver-Portland area or broader Pacific Northwest region, we'd love to hear from you.
Our ideal partners are companies in growth mode that value face-to-face customer engagement and are looking for a scalable, accountable sales team to represent their brand with professionalism. We operate best when there is a strong product or service offering behind us — our team is skilled at presenting value and closing, but we need something genuinely excellent to represent.
To initiate a partnership inquiry, please reach out to us directly:
- Email: admin@blackdiamondelitemarketing.com
- Phone: (360) 409-6419
- Contact Form: Visit our Contact page
We'll set up a discovery call to learn about your goals and explore how our teams can work together.
Third-party sales representation — also referred to as outsourced sales or contract sales — is a model in which a company (the brand or client) hires an external sales organization to sell their products or services on their behalf. Rather than building and managing an in-house sales force from scratch, brands partner with specialized firms like Black Diamond Elite Marketing that already have trained teams, proven processes, and established infrastructure in place.
For the brands we work with, this model offers several significant advantages:
- Speed to Market: Our trained team can begin representing a new partner almost immediately, without the lengthy process of internal hiring and training.
- Cost Efficiency: Outsourcing sales to a performance-based partner converts fixed overhead costs into variable, results-tied expenses.
- Scalability: As demand increases or new territories open up, we can scale our representation up quickly.
- Expertise: Our team brings specialized face-to-face sales expertise and local market knowledge that is hard to replicate with a generalist internal team.
As a third-party partner, Black Diamond Elite Marketing functions as a true extension of our clients' sales forces — adhering to their brand standards, representing their products accurately, and delivering results that drive real business growth.
Contact & Hours
Our standard business hours are Monday through Friday, 8:00am to 4:00pm Pacific Time. We are closed on Saturdays and Sundays.
If you're looking to reach us by phone, the best times to call are typically in the morning between 8:00am and 11:00am, when our team is in the office before heading out to daily activities. Afternoon availability can vary depending on campaign schedules and team activity.
For the fastest and most reliable response, we recommend reaching out by email at admin@blackdiamondelitemarketing.com. Email inquiries are typically reviewed and responded to within 24 business hours. Whether you're asking about a career opportunity, a service partnership, or a general question, email ensures your message gets to the right person promptly.
There are several easy ways to reach us — use whichever is most convenient for you:
- Phone: Call us directly at (360) 409-6419 during business hours (Mon–Fri, 8:00am–4:00pm).
- Email: Send us a message at admin@blackdiamondelitemarketing.com anytime — we'll get back to you within 24 business hours.
- Contact Form: Use the form on our Contact page to send a detailed message directly to our team.
- Social Media: You can also reach out or follow us on Facebook (@blackdiamondelitemarketing), Instagram (@Blackdiamondelitemark), and LinkedIn.
- In Person: You're always welcome to visit us at our office at 915 Broadway St, Vancouver, WA 98660 during business hours. We recommend calling ahead to ensure the right team member is available to meet with you.
No matter how you reach out, you can expect a prompt, friendly, and professional response from our team.
We take every application seriously and make it a priority to review submissions promptly. Here's a general timeline of what to expect after submitting your application:
- Application Review: All applications are reviewed within 24 to 48 business hours of submission. You'll receive an acknowledgment confirming we've received your application.
- Phone Screen: If your application looks like a strong fit, a member of our team will reach out within 1-2 business days to schedule a brief introductory phone call.
- In-Person Interview: Candidates who progress past the phone screen are typically invited for an in-person interview within one week of their initial application.
- Decision: After the in-person interview, we aim to follow up with a decision or next steps within 2-3 business days.
If you haven't heard from us within 48 hours of submitting your application, please feel free to follow up by calling (360) 409-6419 or emailing us. We want to ensure no application falls through the cracks and that every candidate receives a timely and respectful response.